Frequently asked questions about ownership

Whether you’ve seen a lodge you like and want to know more about it or have general questions about ownership, you can complete the ownership enquiry form and we’ll get straight back to you. If you prefer, you can call us on 01404 793329. We’ll answer any questions you may have and, if you’re ready to take a closer look, we can arrange for you to visit.

Of course! Either complete the ownership enquiry form or give us a call on 01404 793329 and we’ll get it all arranged for you. When you are here, you can stroll around on your own if that’s what you prefer, or we’ll accompany you and chat about the options as we go.

We’re not able to accept a lodge from another park but we’re certainly happy to discuss part-exchange options which may help you to buy one of our luxury lodges at Hornbeam.

We might be a little biased, but we truly believe Hornbeam Lodge Escape is something special. Nestled in the peaceful Devon countryside, it offers a calm, relaxing setting while still being close to plenty of things to see and do, both locally and further afield.

As an owner, you’re more than just a number to us - we take the time to get to know you and your family, making sure you have everything you need to enjoy your time here. We’re passionate about what we offer, but you won’t find any hard selling. We prefer to let the experience speak for itself, through the words of our owners and, most importantly, your own visit.

Tucked away on the edge of Dunkeswell village in east Devon, the local area has much to offer.

From the impressive Blackdown Hills to the ancient Jurassic Coast of south Devon, lover of the great outdoors will be spoilt for choice. For a taste city life, Exeter is close by where you'll find a multitude of shops, historic cathedral, pubs, bars, restaurants and more.

From fresh air to bright lights, the local area has plenty to offer.

Find out more >

We do have a wide range of luxury lodges here at Hornbeam. First, you’ll need to consider whether you want a new lodge or a pre-owned one. Then, do you want two or three bedrooms?

Decide whether you’d like an open plan layout, whether you want a bathroom or just a shower room, and perhaps most importantly, whether an outdoor hot tub is on your wish list. We’ll show you all the available options so that you can choose just the right lodge for you and your family.

Yes, once you have a luxury lodge at Hornbeam, you can upgrade at any time. And, even better, we often have part-exchange offers available to you as an existing owner.

Hornbeam has an 11-month season, starting on 7 February and finishing on 6 January the following year. You can use your lodge at any time within that 11-month period.

During the one-month period from 7 January to 6 February, you are still able to use your lodge but only at weekends - from 5pm Friday to 9am Monday.

No, your lodge can not and must not be used as a permanent residence.

Yes, friends and family are welcome. The more the merrier, as long as you can accommodate them in your lodge. If there are more people than beds, give us a shout and we’ll be able to arrange additional accommodation at your special owner holiday discount rate.

Absolutely yes to this! Make sure you keep them on the lead when you are on the park and use the designated dog exercise area to walk them. It’s your responsibility to clean up after your dog and to use the dog bins provided for this. And if you let your lodge, you should offer it as pet-friendly.

We understand that things can change, so if you do decide to leave us, we ensure the process is as smooth as possible. We explain your options clearly, so you have all the information you need to make the decision that’s right for you.

All our new luxury lodges are covered by a 12-month manufacturer's warranty. The details of the warranty vary by manufacturer, so please ask for further information about your specific lodge.

Yes, you need comprehensive insurance for your lodge, including adequate liability cover, particularly if you intend to let out your lodge to other holidaymakers. The cost will vary depending on your insurance provider and they will take into account all sorts of factors, for example, the size of your lodge. If you need our help, we can recommend a provider to you. As part of our own due diligence, we require a copy of your insurance certificate annually.

You do have to keep your lodge well maintained and you may also need repairs and other services. The good news is, as an owner, you have access to the Hornbeam maintenance and repairs teams. Whether you need your carpets cleaned, boiler fixed, or your lodge made safe and cosy for winter, our team are on hand to help, ensuring the upkeep of your lodge remains stress-free.

Yes, one of the great things about owning a lodge at Hornbeam is that there’s always a team keeping an eye on things when you can’t be here.

Choose a lodge to suit your budget, opting for a brand-new lodge or a pre-owned one. Decide on the number of bedrooms, whether you would like a hot tub or not, and where you would like to be situated on the park.

Browse our lodges for sale >

As with owning your own home, there are running costs you need to cover, such as gas and electricity and other variable expenses. You also need to build insurance and your annual pitch fees into your budget. Find out more on the link below and we can also give you some typical costing examples.

Find out more>

Owning a luxury lodge shouldn’t be viewed as a financial investment. But it is an investment in your wellbeing. The quality time you spend at Hornbeam with family and friends, enjoying this beautiful corner of Devon, is the return on your outlay - and that’s priceless. You can let your luxury lodge when you’re not using it, which can help to balance some of your running costs, but it’s not guaranteed income.

Yes, you can let your lodge and we can help you to do it. This means you can earn money from it when you’re not using it. However, it’s not a guaranteed income so don’t build it into your affordability plans.

We don’t currently offer finance terms but, depending on your circumstances, you might decide to use your personal savings or arrange a bank loan to fund the purchase of your lodge.